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Click on the downloaded file and follow the on-screen instructions. If you see it Click on it and click “Remove” at the bottom.ġ1. Select Apply and Ok on the Print Server Properties windows.ġ2. Close Devices and Printers Once the software and drivers are removed.ġ4. Download and install the software and drivers from here.ġ5. ![]() (Note: there is a space in between “printui.exe” and “/s”).ĩ. Look for HP Printer driver. If you see it listed right-click on it and choose “Delete” or “Remove Device”.Ħ. Open the run command with the "Windows key + R" key combo.ħ. Type printui.exe /s and click Ok. If the issue still persists, try re-installing the printer driver -ġ. In the search box, type and open "Uninstall a Program".Ĥ. In the search box, type and open “Devices and printers”.ĥ. In the Devices and Printers, look for your HP printer. While you respond to that, try these steps -ĭownload and install HP Print and Scan Doctor, it is a Windows tool to fix printer issues. To better assist you - Are you getting any error message? Hi to the HP Support Community. I'd be happy to assist you with the scanning issue.
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